Map of/Excerpts from Sept. 2, 2014, Interview of Jorge Fernandez and Randy Menakes

Link to complete unedited audio recording of interview

(There seem to be problems with moving to a different place in the recording under Chrome; IE and Firefox are OK.)

We apologize for the restaurant background noise -- though it at no point drowns out the foreground conversation.

[Highlights

h:mm:ss

0:06:40  Northwestern-Venezuela Project (to produce Venezuela National Bibliography)  (1978)

0:11:40  Jorge:  hand-written documentation: “given keys to copy machine”

0:24:10  Diana (Jorge’s wife) “had vision that Venezuela was not going to be good for kids in the future” 

0:28:30  Jerry:  “You can’t imagine how shocked I was when you came to Evanston on day one with your wife and seven kids!”

0:33:20  Earthquakes

0:37:00  Randy:  “… how kind of collegial that whole time was”

0:38:50  Randy at Wayne State; U. Windsor “in meltdown”, works all night to fix

0:43:30  Jerry:  KeyNOTIS   “If anything went wrong (hardware/SSX), I had to handle it”

0:47:10  “Jerry M.”:  Jerry S., in clown costume, has to fire

0:54:00  Why was NOTIS as successful as it was?

1:00:20  Randy:  “How gracious Jim Aagaard and Velma were in just handing it over….”

1:04:05  Jerry:   Jane:  “good manager; brilliant marketer;…”

1:20:00  National Library of Venezuela still using NOTIS in 2012    ]

 

Complete map/excerpts

h:mm:ss

0:00:00  Intro

            0:00:00  Jerry  [Link to Jerry’s history]

            0:00:50            Jorge

            0:04:50  Randy

0:06:40  Northwestern-Venezuela Project (to produce Venezuela National Bibliography)  (1978)

0:11:20  Jorge becomes involved (1979); comes to Evanston

0:11:40            hand-written documentation: “given keys to copy machine”

0:12:10  NOTIS installed (temporarily) on service bureau computer

0:13:40  NOTIS installed in newly-constructed Data Center in National Library 

0:15:10  1983 NUGM

0:18:20  Randy’s first day on job

0:19:25  Randy’s first solo install (UT—EL Paso; VSE/SSX)

0:21:20  Jorge starts as VSE Systems Engineer

0:24:10  Diana (Jorge’s wife) “had a vision that the country [Venezuela] was not going to be good for kids in the future” 

0:26:00  Jorge offered job

0:28:00  Jorge and family move to Evanston (Nov. 1985)

0:28:30  Jerry:  “You can’t imagine how shocked I was when you came to Evanston on day one with your wife and (I believe) seven kids!”

0:31:00  “I’m surprised how much of a distinction there was between MVS and VSE Systems Engineers”

0:32:30  Rapid growth (1985-8); how incredibly busy we were

0:33:20  Jerry experiences Whittier earthquake on NOTIS business in Long Beach (1987);

0:34:20  Jorge, Randy earthquakes

0:37:00  Randy:  “… how kind of collegial that whole time was”

0:38:50  Randy at Wayne State; U. Windsor “in meltdown”, works all night to fix

0:39:40  UTD asks Jorge to configure VM; “I had to get the VM book and start learning how to do it”

0:41:30  printed dumps sent by customers; difference in Support, then vs. now

0:42:15  Randy:  first encounter with World Wide Web; John Kolman

0:43:00  Jorge:  TCP/IP vs. SNA

0:43:30  Jerry:  KeyNOTIS

0:44:30  “If anything went wrong (hardware/SSX), I had to handle it”

0:45:30  Wisconsin KeyNOTIS sites; tape problems

0:47:00  Jorge:  installing KeyNOTIS at Mt. Angel Abbey (in Oregon)

0:47:10  Jerry M.

0:47:10  Jerry S., in clown costume, has to fire

0:48:20    came well-recommended

0:48:40    lures Jorge to strip club

0:50:20    “disappears”; couldn’t reach him; “tardiness”; “knee problem”

0:52:00    Randy:  “that was one of the smartest moves you ever made”  (giving Jerry M. $20 for cab fare … to get him to leave)

0:52:30    Randy:  “I thought he’d been in jail.”

0:54:00  Why was NOTIS as successful as it was?

0:54:50  Randy:  “Really good statistics”;  ARL statistics

0:55:30                 “RLIN capabilities”; GTO

0:56:00  Cataloging/Authorities especially strong

0:57:50  Jorge:  “NOTIS was originally developed not for selling;…  developed for library’s needs”, over 12 years

0:58:40  Other universities’ development of local systems; very few made it….

1:00:20  Customer contribution to NOTIS programs/functionality

1:00:20  Randy:  “How gracious Jim Aagaard and Velma were in just handing it over….”

1:02:00  Jerry:  “They never had the goal or envisioned system being used all over the country.”

1:04:05  Jerry:   Jane:  “good manager; brilliant marketer;… has some very big fans among customers”

1:04:30  Doris pinning day-glo superball to map showing where Jane was;  “dot party”

1:05:40  Reasons for NOTIS’ outperformance

1:06:30  Jorge:  Aagaard forced to write system very efficiently

1:09:30  Jerry:  Public libraries …  “not worth the trouble”

1:10:00  Patuxent River Naval Air Station

1:12:00  Shared IBM MVS computers

1:13:30  Other important things:

1:13:30  Jorge:  “Service we were providing them;… very personalized service”

1:14:20  Randy:  “Always standards-based”:  MARC/MARBI, AVIAC, RSS

1:15:00  Jerry:   Really good software companies have really good customers

1:17:40  Randy:  RSS; “RSAS”

1:20:00  National Library of Venezuela still using NOTIS in 2012

1:21:20  expixtech

1:23:30  <end>